SEPTA

Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties

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Helpful Programs

Accessible Travel Center
As part of SEPTA's focus on customer service and customer travel amenity programs, SEPTA's new Accessible Travel Center provides seniors and persons with disabilities, both individuals and groups, with the opportunity to learn about SEPTA fixed route service and how to ride the system.

Bus Familiarization Program
SEPTA has developed a half-day program for customers with disabilities who want to learn to ride our fixed route bus, rail, or transit rail service. You will practice using a bus ramp and gather helpful information and travel tips from SEPTA staff and experienced riders with disabilities. The "Bus Fam" program is free, but you must register in advance. For more information, call 215-580-7145 (TDD/TTY 215-580-7712).

Practice Travel
To practice using the SEPTA system with another rider with a disability, call 215-580-7145 (TDD/TTY 215-580-7712). We will do our best to link you up with an experienced rider.

Vehicle Practice Sessions
To practice boarding SEPTA rail or subway cars, call 215/580-7145 (TDD/TTY 215-580-7712). We can help arrange some practice sessions for you.

SEPTA Advisory Committee (SAC)
SEPTA has an on-going relationship with the SEPTA Advisory Committee for Accessible Transportation (SAC), an independent advisory group composed of consumers and advocates. SAC meets on the second Thursday of each month (except August) to discuss accessibility issues.

Each year SAC, Associated Services for the Blind, and SEPTA co-sponsor awards for operators providing exceptional service to customers with disabilities. When you encounter a good candidate, tell us by contacting SEPTA.