Where can I get route and service information?

Our Customer Service Agents are available to help plan your travel route by calling (215) 580-7800. Our website also has a trip planner that allows you to create custom travel itineraries for our Bus, Subway, Trolley, and Regional Rail services. All you do is enter your starting point, final destination, (street addresses work equally well), and date and time of travel and Plan My Trip will provide travel option information. All possible routes will be outlined, total travel time calculated, and you can also get return trip information.

Where do I call if I've lost a personal item?

Complete details on where to call or visit is found in the lost & found section.

How can I travel to Philadelphia International Airport?

The Airport Line Regional Rail train provides service to Philadelphia International Airport every 30 minutes from about 4 a.m. to 11:30 p.m. Bus Routes 37 and 108 service Philadelphia International Airport also.

I travel on both PATCO & SEPTA. Can I use the same pass?

PATCO and SEPTA have separate fare instruments and policies. However, riders can save money and time by purchasing a reduced-fare, round-trip SEPTA ticket from any FREEDOM automated vending machine in New Jersey PATCO stations. This ticket allows customers a round-trip ride on any of the following SEPTA services: Market-Frankford Line; Broad Street Line or Broad Ridge-Spur; Trolley Routes 10, 11, 13, 34 or 36; Bus Routes 2, 9, 12, 21, 23, 27, 32, 33, 38, 42, 44, 47, 47m, 48, 61, 62, 121 or C. Tickets can be paid for with cash or a PATCO FREEDOM card. The SEPTA ticket is printed in two portions, one for each trip. The first portion must be used on SEPTA within 60 minutes of being purchased. The second portion of the ticket remains valid for up to 24 hours. Time restrictions are not valid on weekends or major holidays. For additional PATCO information, visit ridepatco.org or call (856) 722-6900 in New Jersey or (215) 922-4600 in Pennsylvania.

What is an Independence Pass?

The Independence Pass is available for both individuals and families. These passes provide one day of unlimited travel on any service SEPTA operates, and includes complimentary travel on the PHLASH trolley around Philadelphia. The cost varies for the Individual or Family pass, and an additional charge applies when traveling to or from the state of New Jersey.

Independence Pass details

Does SEPTA offer a discount for college students?

SEPTA offers colleges and universities the opportunity to offer their students a discounted semester-based transit pass through SEPTA's University Pass program. Participating institutions can select from a variety of fares and zones that will coordinate with the institution's academic calendar. More information is available in the fares section.

How can I find out about careers with SEPTA?

SEPTA offers a variety of career opportunities for people with diverse skills and qualifications, including bus operators, mechanics, conductors, engineers, and other support personnel. Current job openings are listed in Careers. People can also call the Employment Hotline at (215) 580-7111 for the latest information.