Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties
Operations Focused on Essential Travel; For Health and Safety, All Others Urged to Stay Home
April 07, 2020
Starting on Thursday, April 9, SEPTA will move to a new "Lifeline Service Schedule," operating as much service as possible with our healthy and available employees, but with limited lines and routes.
SEPTA is now asking all riders to wear masks or other facial coverings, consistent with new CDC guidelines, to protect both riders and operators. SEPTA has started issuing masks to all frontline employees.
"Our SEPTA employees have been incredible in ensuring we maintain essential service to provide access to hospitals, grocery stores and other life-sustaining services," said SEPTA General Manager Leslie S. Richards. "As this crisis continues, we are now experiencing what other transit agencies across the country already have - workforce shortages due to COVID-19-related absences."
Access to stations will be limited, and SEPTA police will engage customers to ensure that they are traveling for essential purposes.
"If you are not traveling to an essential job or for urgent personal business like a medical appointment, you need to stay home and help us preserve service and space for those who need it most," Richards said. "Unfortunately, too many people are not cooperating with this request, and they are putting the health and lives of our essential customers and employees at risk."
The new schedules that go into effect on Thursday are focused on providing access to hospitals, grocery stores and other life-sustaining services. The Lifeline Service schedule will provide core services for essential travel, control access to the system and further focus cleaning efforts to protect the health and safety of our customers and employees.
Buses, subways and trolleys that are in service will continue to follow Saturday schedules, and available Regional Rail service will run every two hours. Below is a summary of the changes, and customers should check https://www.septa.org/ for full details.
During the COVID-19 crisis, SEPTA is streamlining its social media communications on Twitter through the @SEPTAPHILLY account. Please follow and look for updates. In addition, SEPTA will continue to post the latest information on its website, and in announcements to the local news media.