Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties

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SEPTA Welcomes Fall 2010 With Major Service Improvements

SEPTA ushered in the fall of 2010 with two events marking major improvements in Customer Service.

First up was the unveiling of AT&T Station, the former Pattison Station on the Broad Street Line, at the Sports Complex in South Philadelphia. Under a naming rights agreement, AT&T has made a number of improvements to the station, including aesthetic improvements to the facades and walls, and the installation of high-tech digital displays.

"SEPTA is excited about the new benefits the naming of AT&T Station will provide for our customers," said SEPTA Board Chairman Pat Deon.

The official unveiling of the name came during a September 21st ceremony, which was attended by SEPTA, city of Philadelphia and AT&T officials. Local dignitaries and representatives from Philadelphia sports teams, including the Phillies Phanatic and Hip-Hop from the 76ers, were also on-hand.

And it wouldn't have been a proper celebration without participation from Philadelphia sports fans. Tens of thousands poured into the Sports Complex that evening to see the Phillies defeat the Braves in a late-season battle with playoff implications. Others were headed to the other side of Pattison Avenue to see the Eastern Conference Champion Flyers in their home preseason opener. Fans exiting the Broad Street Line were welcomed by SEPTA Ambassadors, joined in the AT&T unveiling party, and were given rally towels to help them cheer on the teams.

The following week opened with another customer-focused event - this one thanking those who stuck with SEPTA during extensive construction on the Route 101 Media and Route 102 Sharon Hill trolley lines. Both are back on track thanks to extensive work over the past year to improve service, safety and comfort.

On Monday, September 27th, SEPTA General Manager Joe Casey and SEPTA Ambassadors were at 69th Street Terminal Monday during the morning rush hour to thank riders for their patience and cooperation. They also answered service questions and handed out brochures with information and photos of the recently completed work, which included the installation of nine miles of continuously welded rail, 14 miles of power cable and 10 miles of fiber optics, as well as the improvement of warning signals and repaving of rail crossings.

Ribbon cutting at AT&T Station in South Philadelphia.

SEPTA Board Chairman Pat Deon speaks at AT&T Station unveiling.

SEPTA board members with the Phillie Phanatic at the AT&T Station celebration.

GM Casey helps a rider down the steps of a Route 101 trolley at 69th Street Terminal

Employee Ambassador Estelle Allie hands out mints at 69th Street.