State of Good Repair & Reliability

Goal Statement & Strategies

Goal Statement

To Reduce SEPTA's Backlog of Capital Repair Needs in a Way that Improves Safety, Reliability, Capacity, and the Customer Experience

Strategies
  • Implement "Rebuilding SEPTA for the Future" Infrastructure Program
  • Adopt Long-Range Plan for Service Expansion (King of Prussia Rail Project Website)
  • Develop Strategic Partnerships to Extend Impact of Capital Funding
  • Link Capital Investments to Systems Modernization
  • Prioritize Accessibility in Capital Investments
  • Seed-Fund Climate Resilience Program
Key Performance Indicators - Achievement of major project milestones
Achievement of major project milestones

Milestones achieved within 90 days of deadline divided by total milestones across all capital projects

Key Performance Indicators - Regional Rail MDBF
Regional Rail MDBF

The above graph shows Regional Rail miles travelled divided by component failure causing a vehicle to be removed from revenue service by mode. Click here to view the MDBF graphs for other SEPTA modes.

Key Performance Indicators - NSHL MDBF
NSHL MDBF

Key Performance Indicators - MSHL MDBF
MSHL MDBF

Key Performance Indicators - MSHL MDBF
MSHL MDBF

Key Performance Indicators - CTD Trolley MDBF
CTD Trolley MDBF

Key Performance Indicators - CCT Suburban MDBF
CCT Suburban MDBF

Key Performance Indicators - CCT City MDBF
CCT City MDBF

Key Performance Indicators - MFL MDBF
MFL MDBF

Key Performance Indicators - BSL MDBF
BSL MDBF

Safety & Security

Goal Statement & Strategies

Goal Statement

To Develop a Safety-First Culture that Results in Fewer Customer and Employee Incidents

Strategies
Key Performance Indicators - Employee Lost Time Per 200,000 Hours
Employee Lost Time Per 200,000 Hours

Injuries causing missed work divided by work hours multiplied by 200,000

Key Performance Indicators - Employee Non Lost Time Per 200,000 Hours
Employee Non Lost Time Per 200,000 Hours

Injuries not causing missed work divided by work hours multiplied by 200,000