State of Good Repair & Reliability

Goal Statement & Strategies

Goal Statement

To Reduce SEPTA's Backlog of Capital Repair Needs in a Way that Improves Safety, Reliability, Capacity, and the Customer Experience

Strategies
  • Implement "Rebuilding SEPTA for the Future" Infrastructure Program
  • Adopt Long-Range Plan for Service Expansion (King of Prussia Rail Project Website)
  • Develop Strategic Partnerships to Extend Impact of Capital Funding
  • Link Capital Investments to Systems Modernization
  • Prioritize Accessibility in Capital Investments
  • Seed-Fund Climate Resilience Program

UPDATES

Key Performance Indicators
Achievement of Major Project Milestones

Milestones achieved within 90 days of deadline divided by total milestones across all capital projects

Mean Distance Between Failures (MDBF) by Mode

The above graph shows Bus and Trolley Bus miles traveled divided by component failures causing a vehicle to be removed from revenue service by mode. Click here to view the MDBF graphs for other SEPTA vehicles

Safety & Security

Goal Statement & Strategies

Goal Statement

To Develop a Safety-First Culture that Results in Fewer Customer and Employee Incidents

Strategies
UPDATES
Key Performance Indicators
Employee Lost Time

Injuries causing missed work divided by work hours times 200,000

Employee Non-Lost Time

Injuries not causing missed work divided by work hours times 200,000