Suburban Station | TAP/SWIPE TO EXIT AT THE TURNSTILES
Starting Wednesday, February 5, 2020, all customers with SEPTA Key Cards and legacy Passes must Tap or Swipe to EXIT when using the designated turnstiles in Section B at Suburban Station. This fare procedure will be in effect Monday-Friday 6:00 a.m. - 8:00 p.m.
Floor decals will identify the turnstiles set for Tap/Swipe to EXIT.
TAP to EXIT applies to all Key Cards including Senior Citizen as well as Quick Trips for customers traveling from the Airport towards Center City.
Customers with paper Passes can swipe at any turnstile to exit. Riders with paper tickets and cash fare receipts must exit at the turnstiles with a SEPTA Key Ambassador.
PLEASE REMEMBER TO HAVE YOUR KEY CARD/PASS READY WHEN YOU EXIT THE STATION
How Tap to Exit Works
Travel on Regional Rail and the fare you pay is based on the zone you are riding to/from. To ensure that you are using a TrailPass with the correct zone or that you are charged the correct fare (this relates to the Travel Wallet feature set to launch in early 2020), SEPTA Key on Regional Rail will require that you Open and Close your trip.
Right now when you travel from your home station, the Conductor opens your trip on the train when they validate your Key Card with their handheld device. In order to close that trip you must tap to exit when you get to Center City. When you travel from a Center City Station, when you tap your Key Card to gain access to the platform area you are opening your trip.
We realize this is a significant change from what you do today, which is why we are starting the Tap/Swipe to EXIT at Jefferson Station to help build the TAP . RIDE . TAP habit.
We will be expanding the Tap/Swipe to Exit at the other Center City Stations. When this begins, we will ask you to start tapping your Key Card at your home station platform Validator to open your trip before boarding the train.
After we begin home station tapping, the Conductor on your train may still ask to validate your fare. That is all this action will do. Once you open your trip, the Conductor tap will not deduct any additional trips from your TrailPass or additional funds from your Travel Wallet. If you did not tap before boarding the train, the Conductor can open your trip.